contact us

If you've got burning questions or something you're absolutely itching to share with us, we're all ears! Drop us a line using the nifty form below, or call us on +1(888)766-5987 and we'll shoot back a response faster than you can say "light up my life."

Got a snazzy image you want to show off? No problem! You can send us an email directly at hi@pooky.com, and we'll be over the moon to check it out. 

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Phone: +1 888-766-5987

Customer service hours: Monday to Thursday 9am–6pm Eastern Time; Friday 9am–5pm Eastern Time. Closed on US national holidays.

Our Help & FAQs covers orders, returns, delivery, payments and product or technical questions. Pooky US is operated by Pooky Lighting, Inc. Principal business address: 7086 Carlisle Pike, Carlisle, PA 17015, United States.

Shopping with Pooky in the UK? Contact Pooky UK Customer Service.